Which of the following is not one of the advantages of CRM?
A) Increases advertising costs
B) Makes it easier to target specific customers
C) Allows greater competition based on service rather than price
D) Prevents overspending on low-value customers
E) Makes it easier to track effectiveness

Question

Quizplus · Accepted Answer

increasing advertising costs is not an advantage of CRM. The other options - B, C, D, and E - are all advantages of CRM.

Which of the Following Is Not One of the Advantages