Kim is implementing the concept of total quality management within her company. The results she expects include ________.
A)a higher standard of products and increased cost savings
B)higher prices for products due to the extra process involved
C)a one-time product improvement unlikely to reproduce
D)a limited presence in the global marketplace

Question

Quizplus · Accepted Answer

Total quality management is focused on improving the quality of products and processes within a company, which can lead to a higher standard of products and increased cost savings due to more efficient processes. Higher prices for products are not necessarily a result of TQM implementation, and a one-time product improvement is unlikely to be sustainable without ongoing quality management practices. TQM can actually improve a company's presence in the global marketplace by making their products more competitive and desirable.

Kim Is Implementing the Concept of Total Quality Management Within