Which of the following is true of informal communication?
A) It is directed toward accomplishing the goals of the organization.
B) It is directed toward meeting people's individual needs.
C) It is typically used only for lateral communication.
D) It is typically used by top management but not by employees.

Question

Quizplus · Accepted Answer

Informal communication is more focused on meeting individuals' needs rather than accomplishing the goals of the organization. It can occur in any direction, including upward, downward, and laterally. It is not limited to top management and is often used by employees.

Which of the Following Is True of Informal Communication