With a differentiation strategy, managers may try to gain a competitive advantage by distinguishing their products or services from competitors on which of the following dimensions?
A)Customer support
B)Product design
C)Customer service
D)Product quality
E)All of these choices are correct

Question

Quizplus · Accepted Answer

A differentiation strategy can involve any or all of these dimensions, as the goal is to set the company's products or services apart from competitors in some meaningful way that appeals to customers. Differentiation can be based on factors such as product design, quality, customer service, or support, and may involve creating unique features or branding that make the product or service stand out. By focusing on differentiation, companies can create a competitive advantage that helps them attract and retain customers in the face of competitors with similar offerings.

With a Differentiation Strategy, Managers May Try to Gain a Competitive