In which of the following situations would using the word "you" typically NOT be a good choice?
A)When you want to congratulate your subordinate for her promotion
B)When you must inform a subordinate that you have forwarded her idea on to your supervisor
C)When you must inform a subordinate that she has inadvertently made a costly error
D)When you want to focus on what the reader will gain from your new policy

Question

Quizplus · Accepted Answer

Using "you" in this situation could come across as accusatory and may cause the subordinate to feel defensive. It is better to deliver this type of feedback in a more neutral tone.

Answer: D
 In this situation, it is better to focus on the benefits that the reader will gain from the new policy rather than using "you." This will help to engage the reader and sell the benefits of the new policy.

Therefore, the best choices are C and D.

In Which of the Following Situations Would Using the Word