For successful total quality management (TQM),
A)quality is evaluated externally by customers after delivery.
B)suggestions for improvement are provided by high-level managers only.
C)managers in every function must cooperate.
D)additional steps in the production process must be implemented.
E)a just-in-time inventory shouldn't be used.

Question

Quizplus · Accepted Answer

Successful TQM requires cooperation and collaboration across all functions and levels of management within an organization to ensure quality is integrated into every aspect of the production process.

For Successful Total Quality Management (TQM)