A management method by which the organization seeks to excel on all dimensions of quality is called:
A) customer relationship management.
B) a just-in-time method.
C) total quality management.
D) cost of quality.

Question

Quizplus · Accepted Answer

Total Quality Management (TQM) is a management approach that seeks to improve quality and performance in all areas of an organization to meet or exceed customer expectations.

A Management Method by Which the Organization Seeks to Excel