Which of the following statements is true of non-value adding capabilities?
A) They identify the causal determinants of successful firm performance.
B) They can lead to competitive disadvantage.
C) They give a firm a sustained competitive advantage even if it is not properly organized.
D) They consist of primary activities and support activities.

Question

Quizplus · Accepted Answer

Non-value adding capabilities do not contribute to a firm's competitive advantage and can lead to inefficiencies or competitive disadvantage.

Which of the Following Statements Is True of Non-Value Adding