Decisions about work systems are _____.
A)operational
B)strategic
C)customer-focused
D)administrative

Question

Quizplus · Accepted Answer

Decisions about work systems are strategic as they involve long-term planning, goal setting, and resource allocation. These decisions are aimed at improving the overall performance of the organization and ensuring its sustainability in the long run. Operational decisions, on the other hand, are related to the day-to-day operations of the organization and focus on optimizing efficiency and productivity. Customer-focused decisions are mainly concerned with meeting the needs and expectations of the customers, while administrative decisions are related to the management and organization of the workplace.

Decisions About Work Systems Are _____