Which of the following categories of problems is characterized by unsatisfactory performance that causes dissatisfaction from the standpoint of noncustomer stakeholders,such as managers of financial or supply chain functions?
A)Product design problems
B)Efficiency problems
C)Unstructured performance problems
D)Conformance problems

Question

Quizplus · Accepted Answer

Efficiency problems are those which affect the non-customer stakeholders, such as financial or supply chain managers. These problems relate to the organization's performance in terms of productivity, quality, and costs. The other categories of problems do not necessarily impact non-customer stakeholders in the same way.

Which of the Following Categories of Problems Is Characterized by Unsatisfactory