A credit card company has identified speed of service as a strength that separates it from its competitors.For this company,speed of service can be viewed as:
A)comparative data.
B)a key business factor.
C)a lagging indicator.
D)an internal benchmark.

Question

Quizplus · Accepted Answer

Speed of service is a key business factor for the credit card company, as it is something that sets them apart from their competitors and can be a factor in attracting and retaining customers. Comparative data, lagging indicators, and internal benchmarks do not accurately describe the importance of speed of service for this particular company.

A Credit Card Company Has Identified Speed of Service as a Strength