_____ Begins with Identifying Customers,both External and Internal,determining Their Needs,translating
_____ begins with identifying customers,both external and internal,determining their needs,translating customer needs into specifications,developing product features that respond to those needs,and developing the processes capable of producing the product or delivering the service.
A) Quality planning
B) Quality control
C) Quality implementation
D) Quality improvement
Correct Answer:
Verified
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