Jake Is Working for a Global Consulting Firm and Will

Jake is working for a global consulting firm and will be writing letters to intercultural audiences around the world. What is the best advice you can give him to improve his written communication?

A) Always use a direct approach to make your letters as clear as possible.
B) Use your own format and style so that all your letters are consistent.
C) Send letters to lower-ranking employees to avoid offending higher-ranking employees.
D) Replace two-word verbs such as put off with clear single words such as delay.