When providing an explanation for a controversial policy, what should an organization do?
A)Use the grapevine
B)Use informal communication
C)Use a telephone hotline, intranet, or webcast
D)Use a rich communication medium
E)Use a computer-mediated communication

Question

Quizplus · Accepted Answer

Using a rich communication medium ensures that the message is conveyed clearly and effectively, allowing for immediate feedback and addressing any concerns or misunderstandings.

When Providing an Explanation for a Controversial Policy, What Should