When Joe did really well on his first sales presentation,he said it was because he worked hard on it.When he did poorly on his second sales presentation,he said it was because
The computer and projector were not working properly.Joe's explanations about his two
Sales presentations reveal a
A) reflected appraisal.
B) temporal comparison.
C) self-serving bias.
D) downward comparison.

Question

Quizplus · Accepted Answer

Joe's explanations demonstrate a self-serving bias, where he attributes his success to his own efforts (internal factors) but blames external factors (the computer and projector) for his failure. This bias helps individuals maintain a positive self-image by attributing successes to personal qualities and failures to external circumstances.

When Joe Did Really Well on His First Sales Presentation,he