The medical assistant cannot handle calls from patients requesting ________ renewals, unless the physician has indicated approval in the patient's record.
Correct Answer:
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Q73: Telephone _ means handling calls politely and
Q74: If you must walk around the office
Q75: One responsibility of many medical assistants when
Q76: When handling calls from patients, employees should
Q77: A medical assistant may be asked to
Q79: Establishing a regular _ for retrieving messages
Q80: When taking information from a patient, you
Q81: Prioritizing emergency phone calls is known as
Q82: Licensed practitioners often use personal _ phones
Q83: Proper telephone _ means handling all calls
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