Good communication skills help project a positive image and ________ the needs and expectations of the patient.
Correct Answer:
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Q67: Speaking with good _ enables the person
Q68: When placing an outgoing telephone call, ask
Q69: When talking on the telephone, you should
Q70: The _ list specifies who is responsible
Q71: Saying words correctly is called proper _.
Q73: Telephone _ means handling calls politely and
Q74: If you must walk around the office
Q75: One responsibility of many medical assistants when
Q76: When handling calls from patients, employees should
Q77: A medical assistant may be asked to
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