How much time should you allow for a patient to answer when you place a phone call?
A) One minute or about eight rings
B) 30 seconds or about four rings
C) 20 seconds or about three rings
D) 20 rings
E) 3 minutes
Correct Answer:
Verified
Q39: Speaking clearly and distinctly to help the
Q40: The appropriate way to address a patient
Q41: The appropriate response to a triage patient
Q42: Learning the telephone triage process includes _.
A)
Q43: When handling an incoming telephone call regarding
Q45: Which of the following is an example
Q46: When a patient calls the office for
Q47: Which of the following medical conditions requires
Q48: Two options that should always be included
Q49: Which of the following guidelines should you
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents