Which of the following is a potential problem that a customer can face at the order entry stage of the customer order cycle?
A)The order is in process but the customer is not aware of order status.
B)The product is delivered late or damaged.
C)The wrong product is delivered.
D)The order is priced incorrectly.
E)The product's user manual is inadequate.

Question

Quizplus · Accepted Answer

Pricing errors can occur at the order entry stage, potentially leading to the customer paying more than they intended or being charged incorrectly. The other issues listed (order status, delivery, product accuracy, user manual) typically occur at later stages in the customer order cycle.

Which of the Following Is a Potential Problem That a Customer