Conflict management is
A) using language to resolve issues between individuals and groups.
B) serving as a referee between individuals in a dispute.
C) winning an argument by being a competent communicator.
D) using words to express one's view in a conflict.

Question

Quizplus · Accepted Answer

Conflict management involves using language and communication to resolve issues between individuals and groups. Serving as a referee or winning an argument may not necessarily lead to effective conflict management or resolution.

Conflict Management Is