In comparing the types of skills used by managers at different levels within an organization,it is generally true that:
A)top managers use mainly technical skills and middle and first-line managers use mostly conceptual skills.
B)first-line managers use mainly technical and human relations skills,while top managers devote most of their time to activities involving human relations and conceptual skills.
C)the specific skills used at different levels of management do vary,but conceptual skills are the most important at all levels.
D)the types of skills used by managers do not change much from one level of management to another.

Question

Quizplus · Accepted Answer

According to the traditional view of management skills, top managers need to primarily use conceptual skills to develop strategy and make decisions, while middle managers serve as liaisons between top management and first-line managers using a mix of technical, human relations, and conceptual skills. First-line managers, in turn, use mainly technical skills to supervise and coordinate the activities of operating employees, as well as human relations skills to communicate with and motivate their subordinates. Therefore, B is the best choice as it highlights the skillset used by managers at different levels.

In Comparing the Types of Skills Used by Managers at Different