Total quality management is not useful in bureaucratic organizations with many layers of management.

Question

Quizplus · Accepted Answer

Total quality management (TQM) is a management approach that focuses on continuous improvement of processes and products. It is based on the idea that all employees are responsible for quality, and that quality can be improved by identifying and eliminating waste and defects. TQM is most effective in organizations that are willing to empower employees and give them the authority to make decisions. Bureaucratic organizations with many layers of management can be slow to make decisions and may not be willing to give employees the authority to make changes. As a result, TQM is not as effective in these types of organizations.

Total Quality Management Is Not Useful in Bureaucratic Organizations with Many