"I've got a really tough problem in my business unit," said Spencer to his boss. "My marketing team is very, very tight and very cohesive. But they have unacceptably ________. As a result, they are ruining our unit's performance."
A) low-performance norms
B) high task performance
C) low relationship behavior
D) low participative behavior
E) high-performance norms

Question

Quizplus · Accepted Answer

Low-performance norms within a cohesive team can lead to poor overall performance of the unit, as the team's standards for productivity and quality are not aligned with organizational goals.

"I've Got a Really Tough Problem in My Business Unit