The concept of quality at the source means that
A) if a defective item is discovered downstream in the process, it is returned for corrections to the worker who made it.
B) quality is the sole responsibility of the supplier.
C) inspectors are responsible for finding out who made the defect.
D) employees should not pass defective units to the next operation.

Question

Quizplus · Accepted Answer

Quality at the source emphasizes the idea that quality should be built into the process at every stage, rather than relying on inspection or correction downstream. This means that employees should take responsibility for ensuring that their own work is of high quality and should not pass along defective units to the next operation.

The Concept of Quality at the Source Means That