When a performance indicator can't be stated in quantifiable terms, managers should __________.
A) use objective measures
B) have no standards at all
C) ignore the control function
D) use subjective measures

Question

Quizplus · Accepted Answer

When a performance indicator can't be stated in quantifiable terms, managers should use subjective measures. These measures rely on observations, evaluations, or personal judgments. While objective measures are preferred, subjective measures can still provide useful information for evaluating performance. Managers should use their expertise and knowledge to make fair judgments and avoid biases.

When a Performance Indicator Can't Be Stated in Quantifiable Terms