The fact that Bernice takes the same crowded road to work every day merely because she has always taken that road (and even though a less clogged route is available) is due to her
A) mental set.
B) confirmational bias.
C) functional fixedness.
D) metacognition.

Question

Quizplus · Accepted Answer

Bernice's behavior is due to her mental set, which is a tendency to approach situations in a certain way because that is what has worked in the past. In this case, she has always taken the crowded road, so her mental set leads her to continue doing so, even though a better option is available. Confirmational bias refers to seeking out information that confirms one's preexisting beliefs, while functional fixedness refers to being unable to see an object's potential for uses beyond its usual function. Metacognition refers to thinking about one's own thinking processes.

The Fact That Bernice Takes the Same Crowded Road to Work