The nurse manager has been assigned the task of developing and implementing a new staffing system for the emergency department. The nurse has reached the "directing" phase of this project. On which activities would the nurse focus at this point? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.
A) Deciding on the skill mix necessary for direct client care
B) Selling the new system to the current emergency department staff
C) Comparing the actual results of the new system to the projected results
D) Telling staff what to do
E) Coaching the staff through the implementation of a new schedule

Question

Quizplus · Accepted Answer

1. Deciding on the skill mix would be part of organizing the project.
2. Convincing or "selling" the new idea is part of the directing phase.
3. This comparison is part of the controlling phase.
4. In today's environment, the directing phase consists of guidance rather than telling the staff what to do.
5. Coaching and counseling are two major roles in the directing phase.

The Nurse Manager Has Been Assigned the Task of Developing