A nurse leader is contemplating change on the unit. Which is the first step in the change process?
A) Defining costs/benefits
B) The problem has been clearly defined
C) Identify driving and restraining forces
D) Select and analyze data
E) Develop a plan for change

Question

Quizplus · Accepted Answer

1. Defining costs/benefits are part of the second step.
2. The first step in the change process is to clearly define the problem.
3. Identify driving and restraining forces is part of the second step.
4. Selecting and analyzing data are part of the third step.
5. Developing a plan for change is a part of step four.

A Nurse Leader Is Contemplating Change on the Unit