The nurse manager orienting newly hired nurses has explained the organization's blame-free environment. Which remark by one of the nurses indicates understanding of the policy?
A) "If I make a mistake and report it, I will not be reprimanded or punished."
B) "When I make a mistake, I should immediately fill out an incident report."
C) "It is left up to each employee to self-monitor so we do not report others' mistakes."
D) "When I make a mistake, I should report it and look for ways to prevent it from recurring."

Question

Quizplus · Accepted Answer

1. If the nurse is involved in at-risk or reckless behavior that results in an error, action will be taken.
2. Incident reports are not the first step after making a mistake.
3. Failure to report personal mistakes or the mistakes of others is an at-risk behavior and is not tolerated in a blame-free environment.
4. Mistakes should be reported and reflected upon so that the same mistakes will not be made again.

The Nurse Manager Orienting Newly Hired Nurses Has Explained the Organization's