Which of the following is true due primarily to the inseparability of services?
A) Customers have to rely on reassuring physical cues that indicate quality service.
B) Service businesses cannot promise the same experience with every service encounter.
C) A service is produced and consumed at the same time.
D) It is impossible for service businesses to exactly match supply with demand.
E) It is difficult for service businesses to live up to guarantees.

Question

Quizplus · Accepted Answer

The inseparability of services means that the service is produced and consumed at the same time. This is different from a physical product which can be produced, shipped and consumed at a different time or place.

Which of the Following Is True Due Primarily to the Inseparability