Physical goods can be differentiated from services in the operations management process by:
A)Longer lead times and they can be inventoried.
B)More capital-intensive and shorter lead times.
C)More labor-intensive and longer lead times.
D)More expensive and easier to control.

Question

Quizplus · Accepted Answer

Physical goods can be inventoried which means they can be stored for future use, while services cannot be stored. Also, physical goods typically have longer lead times to produce or deliver compared to services.

Physical Goods Can Be Differentiated from Services in the Operations