Two dimensions of product quality are hard to measure objectively and are therefore subject to subjective assessment.One of those subjective dimensions is:
A)Reliability
B)Perceived quality
C)Support
D)Features

Question

Quizplus · Accepted Answer

Perceived quality is subjective as it is based on the customer's perception and interpretation of the product's attributes and performance. It can vary from customer to customer and cannot be objectively measured.

Two Dimensions of Product Quality Are Hard to Measure Objectively