You are given the following data for taillight assemblies: Management has decided that they must do something about the inability of the taillight assemblies to meet the quality specifications.Yet currently they do not know what areas they should look at.To help management in dealing with this issue,which of the following quality control tools would be most appropriate?
A)Histogram
B)Scatterplots
C)Cause-and-effect diagrams
D)Plan-Do-Check-Act

Question

You are given the following data for taillight assemblies:  Management has decided that they must do something about the inability of the taillight assemblies to meet the quality specifications.Yet currently they do not know what areas they should look at.To help management in dealing with this issue,which of the following quality control tools would be most appropriate?
A)Histogram 
B)Scatterplots 
C)Cause-and-effect diagrams 
D)Plan-Do-Check-Act

Quizplus · Accepted Answer

Cause-and-effect diagrams, also known as fishbone diagrams or Ishikawa diagrams, are used to identify the possible causes of a problem. In this case, a cause-and-effect diagram could help management identify the various factors that may be contributing to the taillight assemblies' inability to meet quality specifications. Once these factors have been identified, management can prioritize and address them. Histograms, scatterplots, and the Plan-Do-Check-Act cycle are all useful quality control tools, but they are not as well-suited to identifying the root causes of a problem.

You Are Given the Following Data for Taillight Assemblies