Mark left his position as a Hudson's Bay store manager after two years. He complained of burnout from having too many roles and tasks for one position-even though he had plenty of staff working for him. Mark probably never learned to use which of the following tools?
A) segmentation
B) function
C) control
D) delegation

Question

Quizplus · Accepted Answer

Mark likely never learned to delegate tasks and responsibilities to his staff, leading to him feeling overwhelmed and burnt out. Delegation is the process of assigning tasks and responsibilities to others in order to achieve specific goals, and is a key tool for effective management. Segmentation, function, and control are also important management tools, but they are not directly related to Mark's issue of feeling overwhelmed by his workload.

Mark Left His Position as a Hudson's Bay Store Manager