Which of the following is the speed at which the organization can improve its products as a result of customer feedback?
A) efficiency
B) effectiveness
C) responsiveness
D) empowerment

Question

Quizplus · Accepted Answer

Responsiveness refers to the speed at which the organization can improve its products as a result of customer feedback. Efficiency is the ability to do something in a timely and cost-effective manner, effectiveness refers to achieving desired results, and empowerment refers to giving authority and autonomy to employees.

Which of the Following Is the Speed at Which the Organization