In the business model canvas (BMC),what components are related to customers?
A)customer segments,channels,and customer relationships
B)customer segments and value proposition
C)customer segments and key activities
D)customer segments and channels

Question

Quizplus · Accepted Answer

Customer segments define the different groups of customers that a business aims to serve. Channels outline the ways in which a business delivers its value proposition to its customers. Customer relationships describe the types of interactions a business has with its customers. Therefore, A is the best choice as it includes all the relevant components related to customers. B and C are incorrect as they only include one or two components related to customers. Option D is not the best as it doesn't include the customer relationship component, which is essential in understanding how a business interacts with its customers.

In the Business Model Canvas (BMC),what Components Are Related to Customers