While applying for the position of administrative assistant, Monica was asked to provide the name and phone number of her previous supervisor. She was also provided the alternative of presenting a letter from her previous supervisor vouching for her performance on the job. Which tool used in the initial selection process is illustrated in this case?
A) application form
B) résumé
C) background checks
D) aptitude tests
E) references

Question

Quizplus · Accepted Answer

The tool used in this case is references, which involve contacting past employers or supervisors to gather information about the applicant's work performance and suitability for the position. Monica was asked to provide the name and phone number of her previous supervisor or a letter of recommendation from them. This is a common practice in job application processes to verify an applicant's work history and to gain insight into their work ethic and skills.

While Applying for the Position of Administrative Assistant, Monica Was