Who are the best participants to include when you are testing documents in a controlled setting or lab setting?
A) subject-matter experts
B) usability experts
C) representative users of the document
D) company employees

Question

Quizplus · Accepted Answer

The best participants to include when testing documents in a controlled or lab setting are representative users of the document. This ensures that the document is being tested by the intended audience and that it meets their needs and expectations. Subject-matter experts and usability experts can certainly be helpful in the testing process, but they may not represent the target audience as accurately as actual users of the document. Company employees may also be helpful in providing feedback, but their familiarity with the company and its products/services may bias their feedback.

Who Are the Best Participants to Include When You Are