A small manufacturer of computer games discovers an error in the instructions shipped with the latest product. A writer at the company has been asked to write a letter to recent purchasers of the product explaining the correct information and apologizing for the mistake. Which of the following would NOT appropriately be included in this letter?
A) blind-copy notation
B) a heading
C) a subject line
D) an offer of a discount on another product

Question

Quizplus · Accepted Answer

Blind-copy notation is not appropriate for a letter to customers as it is typically used in email communication to hide the recipients' email addresses from each other. A letter to customers about an error should be direct and personal, focusing on the issue, the correction, and the apology, without the need for blind-copy notations.

A Small Manufacturer of Computer Games Discovers an Error in the Instructions