For supervisors to benefit from the control information provided by computer monitoring systems and yet minimize the potential behavioral and legal drawbacks experts suggest that organizations ________.
A)monitor employees surreptitiously
B)maintain written policies in a notebook at the supervisor's work space
C)monitor all areas in a facility
D)use surveillance techniques to catch employees slacking on the job
E)use feedback to help supervisors with employee development

Question

Quizplus · Accepted Answer

The best choice is E, which suggests using feedback to help supervisors with employee development. This approach enables supervisors to benefit from the control information provided by computer monitoring systems without risking negative consequences for employee behavior or legal violations. By giving supervisors feedback and supporting their efforts to develop employees, organizations can create a positive environment that promotes productivity, well-being, and compliance with ethical and legal standards. Options A, C, and D are not viable because they involve secretive, invasive, or punitive monitoring practices that can damage trust, morale, and loyalty. Option B is incomplete and insufficient as a way of managing computer monitoring information.

For Supervisors to Benefit from the Control Information Provided by Computer