As a result of changing technology and unstable environment, your company is planning to undertake restructuring of the business. The employees in your company are worried about this upcoming change and many of them are anxious due to a fear that they will lose their jobs as a result of this change. But that is not the case. The company only wants to restructure its business units and it is not planning to cut down on jobs. In such a situation, which of the following techniques is most likely to be used by your company to deal with the employees' resistance to change?
A) education and communication
B) manipulation and cooptation
C) participation
D) coercion
E) implementing changes fairly

Question

Quizplus · Accepted Answer

In this situation, the most appropriate technique to deal with employee resistance to change is education and communication. Employees are worried about losing their jobs, so it is important to communicate to them that the company is not planning to cut down on jobs. By educating employees about the reasons for the restructuring and how it will benefit the company and its employees, fears and anxieties can be alleviated. This will also create a sense of transparency and trust within the organization.

As a Result of Changing Technology and Unstable Environment, Your