One of the basic principles of business process management discussed in the text states: "When using consultants, make sure the task is well defined, with specific deliverables defined by the company." Which of the following actions applies that principle?
A)Requiring a consultant to prepare and submit a budget before starting work on the BPM project.
B)Dividing the project into phases with firm deadlines.
C)Both A and B
D)Neither A nor B

Question

Quizplus · Accepted Answer

Requiring a consultant to prepare and submit a budget before starting work on the BPM project (option A) helps define the scope and deliverables of the project. Dividing the project into phases with firm deadlines (option B) further clarifies the tasks to be completed and the expected timelines for completion. Together, these actions ensure that the consultant's role and responsibilities are clearly defined by the company, which is in line with the principle stated in the text.

One of the Basic Principles of Business Process Management Discussed