Which of the following is not a true statement about using social media to build business relationships?
A)Social media allow companies to build meaningful relationships with customers.
B)Capitalizing on these technologies means listening to customers.
C)Effective companies may use technology to explain a business practice or clarify a service they provide.
D)Social media allow companies to build meaningful relationships with employees online.
E)Effective companies may use technology to identify difficult customers to shame into better behavior.

Question

Quizplus · Accepted Answer

Using technology to shame customers into better behavior is not an ethical or effective way to build business relationships. It is important for companies to treat all customers respectfully and address any issues or conflicts in a professional manner.

Which of the Following Is Not a True Statement About