Multiple unlabeled specimen have been sent to the laboratory from multiple in-patient locations. The laboratory manager decides corrective action needs to occur. What should be constructed to evaluate and correct the problem?
A) Find fault with the nurse causing the problem.
B) Provide training for the nurse responsible for the problem.
C) Empower a facilitator.
D) Make a cross-functional team.

Question

Quizplus · Accepted Answer

Creating a cross-functional team would be the best choice in this scenario. This team would include representatives from different areas such as nursing, laboratory, and administration to identify and address the root cause of the problem. This approach would allow for a comprehensive evaluation and implementation of corrective actions to prevent the problem from occurring in the future. Fault-finding or training for a single individual may not address the root cause of the problem and could lead to further issues down the line. Empowering a facilitator may be helpful, but a cross-functional team would provide a more complete and diverse perspective.

Multiple Unlabeled Specimen Have Been Sent to the Laboratory from Multiple