Mediation is the most formal but least used of the conflict resolution procedures to settle impasses in contract negotiations.

Name: Mediation is the most formal but least used of the conflict resolution procedures to settle impasses in contract negotiations.
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Mediation is actually one of the most commonly used conflict resolution procedures in contract negotiations. It is typically viewed as a less formal and less adversarial alternative to arbitration or litigation.

Mediation Is the Most Formal but Least Used of the Conflict