Andrew,Joseph,and Daniel,three managers working on a project,are part of a team that works on the cost-effectiveness of various processes employed by their company.They believe that the company should employee six sigma techniques for process improvement,while the other team members argue that it will add to the process cost.Finally,the trio convinces the team and their management.According to the experiments initiated by Serge Moscovici in Paris,which of the following determinants of minority influence is most likely exhibited by Andrew,Joseph,and Daniel in this scenario?
A)compromise
B)flexibility
C)identification with the majority
D)defection from the majority

Question

Quizplus · Accepted Answer

Defection from the majority is the determinant of minority influence exhibited by Andrew, Joseph, and Daniel. They held a different opinion from the rest of the team and management but managed to convince them to adopt six sigma techniques, demonstrating the power of a consistent and confident minority to influence the majority's viewpoint.

Andrew,Joseph,and Daniel,three Managers Working on a Project,are Part of a Team