Anything that the customer does individually, such as searching for product or service information, entering billing information, and signing up for an e-mail confirmation is referred to as _____.
A) a customer-initiated action
B) customer outsourcing
C) crowd outsourcing
D) customer participation
E) customer interaction

Question

Quizplus · Accepted Answer

The Answer of Anything that the customer does individually, such as searching for product or service information, entering billing information, and signing up for an e-mail confirmation is referred to as _____.
A) a customer-initiated action
B) customer outsourcing
C) crowd outsourcing
D) customer participation
E) customer interaction

Anything That the Customer Does Individually, Such as Searching for Product