_____ are small work groups meeting periodically to find ways to improve features and performance.
A) Zero-defects teams
B) Informal groups
C) Quality circles
D) Standing committees

Question

Quizplus · Accepted Answer

Quality circles are small groups of employees who meet periodically to identify, analyze and solve work-related problems and to improve overall work performance. They typically focus on quality improvement, cost reduction, and productivity enhancement. Zero-defects teams focus on achieving perfection in quality control and eliminating defects, while standing committees are permanent groups that address ongoing issues within an organization. Informal groups are not necessarily focused on improving performance and may form outside of official channels.

_____ Are Small Work Groups Meeting Periodically to Find Ways