The owner of a coin recognition company encourages discussions between departments and sets up tables in common areas for quality circles.Which of the following would best describe a quality circle at this company?
A) small groups of employees who meet periodically to discuss quality problems
B) managers of companies who meet to give prizes for best quality achievement
C) leaders of labour unions who meet monthly to discuss workers' environments
D) whistleblowers within the company who wish to voice complaints

Question

Quizplus · Accepted Answer

A quality circle is a group of employees who meet regularly to discuss and analyze ways to improve the product, process, or service quality in their workplace. The fact that the owner of the coin recognition company sets up tables in common areas for these circles indicates that they are encouraged to discuss quality problems and ideas. Therefore, A is the best choice. B, C, and D do not fit the definition of a quality circle.

The Owner of a Coin Recognition Company Encourages Discussions Between