Best Buy has implemented a structural program within their Geek Squad labeled ROWE (Results-Only Work Environment). The program gives employees the freedom and responsibility to decide when and where they will work. At the same time, the company places greater emphasis on employee outcomes that are important to customers. The intent of this program is to
A) increase customer and employee turnover.
B) enhance both structural stability and flexibility.
C) give greater predictability to store staffing levels.
D) emphasize to customers that Best Buy is an innovative firm.

Question

Quizplus · Accepted Answer

The Answer of Best Buy has implemented a structural program within their Geek Squad labeled ROWE (Results-Only Work Environment). The program gives employees the freedom and responsibility to decide when and where they will work. At the same time, the company places greater emphasis on employee outcomes that are important to customers. The intent of this program is to
A) increase customer and employee turnover.
B) enhance both structural stability and flexibility.
C) give greater predictability to store staffing levels.
D) emphasize to customers that Best Buy is an innovative firm.

Best Buy Has Implemented a Structural Program Within Their Geek